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Shipping & Delivery
At Easy Marmo Online, we strive to deliver your orders in a timely and efficient manner. We understand how important it is for you to receive your products as soon as possible, and we make every effort to ensure a smooth and hassle-free shipping experience.
1. Shipping Methods
We offer a variety of shipping methods to cater to your needs. Depending on your location, the availability of products, and the chosen delivery speed, you can select from the following options:
- Standard Shipping: Delivered within 7-10 business days.
- Express Shipping: Delivered within 3-5 business days.
- Same-Day Delivery: Available in select locations for orders placed before 12:00 PM local time.
Note: Delivery times may vary based on product availability, your location, and other factors beyond our control.
2. Shipping Charges
Shipping charges are calculated based on the weight and dimensions of your order, delivery location, and the chosen shipping method. The applicable shipping fee will be displayed at checkout before you complete your purchase.
- Standard Shipping: Starts at INR 50 (may vary based on location and order size).
- Express Shipping: Starts at INR 150 (may vary based on location and order size).
- Same-Day Delivery: INR 200 (available in select locations).
3. Order Processing Time
All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email once your order has been successfully placed and processed.
4. Tracking Your Order
After your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website by entering your tracking number in the “Track Your Order” section.
5. Delivery Partners
We partner with reliable courier services to ensure that your orders are delivered safely and on time. Our delivery partners include:
- Blue Dart
- Delhivery
- DTDC
- India Post
6. Delivery Timeframes
While we strive to meet the estimated delivery times, please note that these are estimates and not guarantees. Unforeseen circumstances such as weather conditions, strikes, or other external factors may impact delivery times. If you experience any delay, please contact our customer support team for assistance.
7. International Shipping
Currently, we only ship within India. We are working on expanding our services to international locations and will update our customers once international shipping is available.
8. Shipping Restrictions
- Certain products may have specific shipping restrictions based on location, size, and regulations. These restrictions will be communicated at checkout.
- We do not ship to P.O. Boxes or APO/FPO addresses.
9. Damaged or Lost Packages
In the unlikely event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the courier service to resolve the issue and ensure that you receive a replacement or refund as applicable.
10. Return Shipping
If you wish to return a product, please refer to our Return & Refund Policy. Return shipping costs will be borne by the customer unless the product received is damaged or incorrect.
Contact Us
For any questions or concerns about shipping and delivery, please reach out to our customer support team at: info@easymarmo.net